At 4UDC we aim to go that extra mile. Therefore, we are able to offer services which release you from the day to day resource wasting chores which are required to keep your IT infrastructure in the best of health. We can offer additional resource whenever you need it, this might be on an ad-hoc basis or part of your co-location solution. Our monitoring services include;

  • Planning and resourcing projects.

  • Support for specific parts of your system.

  • Holiday or sickness cover.

  • Access to preferential hardware provision pricing.

  • 24/7 monitoring of your IT systems including network utilisation, hard drive usage, memory usage and CPU pressure.

  • Proactive maintenance designed to catch glitches before they turn into issues.

  • Customised monitoring detailing network and server status.

  • We can offer resident onsite engineers and more complex management options if required

  • 15 minutes’ response time for support requests

  • Our engineers continuously monitor your estate and if components such as hard drives, memory and processors fall outside of where they need to be, our engineers work proactively to bring the systems back to optimum levels.

  • Monitoring of Windows services, along with your antivirus and security issues to keep one step ahead of viral attacks.